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American Express Not Accepted

American Express is one of the sole credit card companies that isn’t as widely accepted at retail stores as some of the other providers, like Mastercard and Visa. However, Amex is still a major credit card company with millions of customers around the U.S. and world. This leaves many people wondering why these people can’t use their Amex cards wherever they want. Turns out, sometimes accepting American Express just costs too much for merchants to make it worth it.

Are you looking for a new credit card? Check out SmartAsset’s list of the best credit cards.

Why So Few Retailers Accept American Express

You may not know this, but merchants have to pay credit card companies a fee in order to accept any credit card. Of course, merchants choose to offer this service because it’s better for their customers and better for business. But for every credit card transaction, they pay an interchange fee to the credit card issuer, costing them money.

All credit card issuers charge a fee, but not all issuers charge the same fee. Because of this set up, merchants can choose which credit cards they want to accept. The different fees often make or break a deal for a merchant. This is why many merchants, especially small businesses, don’t accept American Express. American Express’ interchange fee is just too high.

Providers like Visa and Mastercard charge between 1.15% and 2.5%, while Amex charges merchants between 1.43% and 3.3%. While this may not seem like a huge difference, it can pose a difficult situation for smaller businesses. Sometimes that extra 1% or so isn’t worth the profit they may or may not gain. Even large retailers that make hundreds of thousands of dollars a day could lose money from constantly paying Amex fees.

Businesses consider a bunch of different factors when deciding whether to accept American Express or not. Often this includes the business’ size, its markups and the number of transactions it makes per day. When merchants forgo American Express, they usually rely on their customers to have another way to pay, whether by Visa, debit card or cash. They’re usually right.

Why Is American Express More Expensive?

American Express Not Accepted

So instead of being left out, why doesn’t American Express just lower its fees to match those of its competitors? Well, American Express relies on these fees, and other income streams, to make money. This is a different business model from those of Visa and Mastercard, who make much of their money from interest rates.

American Express does make interest income, but many of its products aren’t designed to generate interest. The company requires cardholders to pay their balance in full each month. Instead, American Express charges high annual fees, which its largely affluent client base can pay. In turn, merchants know whether American Express’ clientele will shop at their store or not which will determine whether they’ll accept Amex or not.

Why Use American Express?

American Express may not be accepted everywhere, but there’s a reason it remains so popular among customers. For one, Amex credit cards can come with incredible rewards. Not only can you earn points, but you can use those points for great rewards like free flights and hotel stays. Plus, depending on your spending habits, the annual fees almost always come out in the wash. As always, just be sure to use your credit card wisely, spending only what you can afford.

As for merchants, it’s entirely up to each merchant whether it want to accept Amex or not. Most of the time, paying the higher fee just isn’t worth it. Either the merchant’s clients don’t use Amex anyway, or the profit it could earn from Amex holders isn’t significant enough. However, it could be worth it to run the numbers or even a trial run. Some small businesses, depending on prices and clientele, can benefit greatly from accepting Amex.

Bottom Line

American Express Not Accepted

There’s nothing wrong with already having an American Express card. It might even be your favorite! Just prepare ahead of time to offer another form of payment at places where your card isn’t usable. Many Amex cardholders do have a second credit card, whether Visa or Mastercard, as a backup. Of course, you can also use cash or a debit card, whatever works better for you and your finances.

Tips for Managing Your Finances and Credit

  • Your long-term financial plan and credit often go hand-in-hand, as many financial goals, like owning a home, require good credit. A financial advisor can help with all of this. Finding a qualified financial advisor doesn’t have to be hard. SmartAsset’s free tool matches you with up to three financial advisors who serve your area, and you can interview your advisor matches at no cost to decide which one is right for you. If you’re ready to find an advisor who can help you achieve your financial goals, get started now.
  • When comparing credit cards, you will also want to look at each card’s annual fee and APR. While there are no fee credit cards, there are also a handful of them that do charge some pretty high annual fees. You’ll have to decide whether the rewards and perks those cards offer make the annual fee wholly worth it. Also be sure to take a look at a card’s interest rates. You should be paying each bill in full and on time to avoid interest, but sometimes that’s not always possible. It can lessen the bite if you get a credit card with a lower APR.

Photo credit: ©iStock.com/adamdodd, ©iStock.com/valentinrussanov, ©iStock.com/Oliver Hoffman

Liz Smith Liz Smith is a graduate of New York University and has been passionate about helping people make better financial decisions since her college days. Liz has been writing for SmartAsset for more than four years. Her areas of expertise include retirement, credit cards and savings. She also focuses on all money issues for millennials. Liz's articles have been featured across the web, including on AOL Finance, Business Insider and WNBC. The biggest personal finance mistake she sees people making: not contributing to retirement early in their careers.
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