Evans Bank Review

Evans Bank Savings

0.03% APY

Started in 1920, Evans Bank has assets totaling $2.26 billion and deposits totaling $1.9 billion, ranking the institution as a medium-size bank. Evans Bank, whose headquarters are in Angola, New York, has above-average access to customer service with a live chat feature, which is helpful for those that work during typical customer service hours. It is a traditional brick-and-mortar bank, which means easier access to service representatives at a physical location, in addition to its online and mobile presence. On the whole, Evans Bank is an acceptable bank choice, but may leave you wanting more with a rating of 3.7 out of 5 stars from the SmartAsset team. 

Evans Bank provides customers with the complete slate of banking products, including savings accounts, checking accounts, money market accounts, CDs, IRAs, brokerage accounts, mortgage products and credit cards. It has a fair savings rate, which means you can find higher rates with other banks. A great, everyday account, Evans Bank's ordinary checking account does not have a monthly fee. Why use checking and savings accounts with one bank? Quick transferring between the two accounts translates to higher interest rates in your savings account with the ability to spend from your checking.

Service Quality

Evans Bank is a brick-and-mortar bank, with 20 total branches in New York. It also offers access to mobile and web apps for a simple mobile-banking experience. It does not offer all-day customer service with representatives. You can get help during its hours, which are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET; Saturday, 8:00 a.m. to 4:00 p.m. ET. Evans Bank also offers a live chat feature, something to consider if you work during the customer service hours.

Evans Bank's online and mobile banking services receive reasonable feedback from users: the Evans Bank mobile app has an overall rating of 2.4 out of 5 (out of 31 reviews on iOS and Android) compared to the national average of 3.8. Evans Bank's mobile app allows you to control your finances by looking at monthly statements, transferring funds as well as reaching support representatives. Evans Bank receives an exceptional consumer satisfaction rating based on relatively few consumer complaints brought to the Consumer Financial Protection Bureau (CFPB), a government-backed consumer protection agency. 

Products Offered

It has several deposit products like savings accounts, checking accounts, money market accounts and CDs, meaning you have many options to manage your money. Evans Bank does not have the best savings rate, which means you should consider other options for banks that offer more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. Evans Bank's CD rates are competitive in comparison to the average U.S. bank.

Rates

With a savings rate of 0.03%, Evans Bank ranks below the mean compared to the national average. Its six-month CD earns at a rate of 4.50% and the one-year CD has a rate of 4.25%, while its highest-yielding money market account has an APY of 0.30%. It has a fair savings rate, which means you can find higher rates with other banks. Think about higher earning savings accounts with other banks.

Fees

Evans Bank charges its customers high fees compared to the national average. Its checking account has no monthly fee, ranking it excellent for anyone looking for a hassle-free account. Additionally, at $37, Evans Bank's overdraft fee is slightly higher than the average overdraft fee charged by U.S. banks. 

Financial Health

Evans Bank ranks as a medium-size bank with assets totaling $2.26 billion as well as $1.9 billion in deposits. Evans Bank's Texas Ratio is 12.25%, suggesting that Evans Bank is in good financial shape and unlikely to fail. Additionally, Evans Bank is FDIC-insured, meaning that your money is insured (up to $250,000) even in the event of bank failure.

Find an Evans Bank Near Me

Evans Bank has 20 branches across the U.S.