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United Bank Review

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United Bank Savings
0.05% APY
1. Overview 2. How We Rated It 3. Products Offered 4. Branch Locations


United Bank first started operating in 1979 with headquarters in Fairfax, Virginia. United Bank has assets of $19 billion as well as deposits totaling $14 billion, making it a very large bank. United Bank lacks premium access to customer service, with no live chat or all-day service options available. It is a conventional brick-and-mortar bank with in-person service, in addition to its online and mobile apps. Overall, United Bank is a respectable bank that gets the job done, with a score of 4.1 out of 5 stars from our team. United Bank offers a full selection of banking products, which include savings accounts, checking accounts, money market accounts, CDs, IRAs, brokerage accounts, mortgage products and credit cards. United Bank has a fair savings rate; you can find higher rates with other banks. If you're interested in stress-free personal checking, United Bank's standard checking account does not carry a monthly charge. Obtaining a checking account with no monthly fee, in addition to a savings account with a high APY at the same bank is your best option for returning the most income from your deposits while having easy access to your funds.

How We Rated It

SmartAsset's Overall Rating

National Average: 4.1

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more


SmartAsset Average: 3.5

With a savings rate of 0.05%, United Bank ranks poorly in comparison to other U.S. banks. United Bank's one-year CD has a rate of 1.00% and the five-year CD earns at a rate of 2.27%, while its highest-yielding money market account has a rate of 0.05%. Given its below average savings rate, you should consider taking a look at other banks for savings accounts.

How United Bank's Savings Rates Compare

United Bank Savings 0.05 National Average 0.26 Compare Offers
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SmartAsset Average: 4.4

United Bank charges its customers extremely low fees as compared against the national average. Its checking account has no monthly fee, making it excellent for anyone looking for a simple account. United Bank unfortunately does not refund out-of-network ATM charges, meaning you will have to search for a United Bank ATM or accept the withdrawal fee.

Monthly Fee $0 National Average: $3.21
Non-network ATM Fee N/A National Average: $1.20
Overdraft Fee N/A National Average: $35.00
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Service Quality

SmartAsset Average: 3.7

United Bank is a brick-and-mortar bank, with 150 total branches in District of Columbia, Ohio, Pennsylvania, Virginia and West Virginia. With mobile and web apps, United Bank makes mobile banking straightforward, even on the go. It does not provide access to all-day customer service with representatives. You can get help during its hours, which are Monday through Friday, 8:30 a.m. to 5:00 p.m. ET; Saturday, and 9:00 a.m. to 1:00 p.m. ET. United Bank's online and mobile banking platforms receive poor marks from customers. The United Bank mobile app has been given a 3.3 out of 5 (with 380 ratings on iOS and Android) compared to the national average of 3.8. You can utilize United Bank's mobile app to manage your funds by monitoring current statements, sending and receiving funds as well as reaching customer service. United Bank gets a superb consumer satisfaction score based on relatively few complaints registered with the Consumer Financial Protection Bureau (CFPB), a government financial agency that protects consumers in the financial sector.

Overall Mobile Rating 3.3/5
Consumer Satisfaction Rating 5.0/5
Online Banking Portal No
Live Chat No
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Financial Health

SmartAsset Average: 4.8

United Bank ranks as a very large bank owning $19 billion in assets and deposits totaling $14 billion. Its Texas Ratio is 4.82%, signifying that the bank is in excellent financial condition and improbable to fail. Additionally, United Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

High Risk 75% 50% 20% 10% Low Risk

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

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Compare United Bank to Other Competitive Offers

Products Offered

Product Current Terms and Rates Minimum Balance for APY
Savings Account 0.05% APY $1
Checking Account 0.1% APY $2500
Certificates of Deposit
  • 12 Month: 1.00% APY
  • 24 Month: 1.46% APY
  • 36 Month: 1.87% APY
  • 48 Month: 2.02% APY
  • 60 Month: 2.27% APY
$500 for all terms
Money Market Account 0.05% APY $1

United Bank offers several deposit products including savings accounts, checking accounts, money market accounts and CDs to give you many options to manage your money. United Bank does not have the best savings rate, which means you should think about other options for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. United Bank's CD rates are fair in comparison to the national average.

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Find a United Bank Near Me

United Bank has 150 physical locations in the U.S.

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