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Southside Bank Review

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Southside Bank Savings
0.13% APY
1. Overview 2. How We Rated It 3. Products Offered 4. Branch Locations

Overview

Southside Bank started in 1960 and its headquarters are located in Tyler, Texas. Southside Bank manages $6 billion in assets along with $5 billion in deposits, which makes it a large bank. Southside Bank lacks premium access to customer service, with no live chat or all-day service options available. It is a traditional brick-and-mortar bank with access to service representatives at a physical location, in addition to its online and mobile apps. With a commendable 4.4 out of 5 stars, Southside Bank is a solid pick to be your bank. Southside Bank provides customers with a complete array of product offerings, which include savings accounts, checking accounts, money market accounts, CDs, IRAs, brokerage accounts, mortgage products and credit cards. Southside Bank has a fair savings rate; you can find higher rates with other banks. If you're interested in stress-free personal checking, Southside Bank's standard checking account does not carry a monthly maintenance fee. Locating an institution with no-fee checking as well as a high interest rate savings account is the best option for getting the highest income from your deposits alongside convenient access to your money.

How We Rated It

SmartAsset's Overall Rating

4.4/5
National Average: 4.1

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more

Rates

4.0
SmartAsset Average: 3.5

With a savings rate of 0.13%, Southside Bank ranks poorly compared to the national average. Its one-year CD earns at a rate of 2.25% and the five-year CD earns at a rate of 3.00%, while its highest-yielding money market account has an APY of 0.25%. Given Southside Bank's noncompetitive savings rate, you should think about choosing another bank to earn more on your deposits.

How Southside Bank's Savings Rates Compare

Southside Bank Savings 0.13 National Average 0.26 Compare Offers
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Fees

5.0
SmartAsset Average: 4.4

Southside Bank has generally extremely low fees as compared against the national average. With no monthly fee, Southside Bank is ideal for those who want a simple checking account. Southside Bank unfortunately does not reimburse out-of-network ATM fees, which means you'll need to find a Southside Bank ATM or pay the withdrawal fee.

Monthly Fee $0 National Average: $3.21
Non-network ATM Fee N/A National Average: $1.20
Overdraft Fee N/A National Average: $35.00
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Service Quality

3.5
SmartAsset Average: 3.7

Southside Bank is a brick-and-mortar bank, with 66 total bank locations in Texas. With mobile and web apps, Southside Bank makes mobile banking easy, even on the go. It does not provide access to all-day customer service with actual service representatives. You can get help during its hours, which are Monday through Friday, 7:30 a.m. to 7:00 p.m. CT; Saturday, and 9:00 a.m. to 4:00 p.m CT. Southside Bank's online and mobile banking services receive mediocre marks from customers. Out of 340 ratings across both Apple and Android platforms, the Southside Bank mobile app is scored at 3.2 out of 5 (compared to the national average of 3.8). Southside Bank's mobile app allows you to manage your finances by reviewing monthly statements, sending and receiving funds as well as accessing customer service. Southside Bank receives an outstanding consumer satisfaction score due to comparatively few complaints registered with the Consumer Financial Protection Bureau (CFPB), a government-sponsored consumer protection agency.

Overall Mobile Rating 3.2/5
Consumer Satisfaction Rating 5.0/5
Online Banking Portal No
Live Chat No
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Financial Health

5.0
SmartAsset Average: 4.8

Southside Bank is currently a large bank owning assets totaling $6 billion as well as deposits totaling $5 billion. Its Texas Ratio is 0.50%, denoting that Southside Bank is in excellent financial shape and unlikely to fail. Additionally, Southside Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

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Compare Southside Bank to Other Competitive Offers

Products Offered

Product Current Terms and Rates Minimum Balance for APY
Savings Account 0.13% APY $2500
Checking Account 0.13% APY $2500
Certificates of Deposit
  • 12 Month: 2.25% APY
  • 24 Month: 2.50% APY
  • 36 Month: 2.65% APY
  • 48 Month: 2.75% APY
  • 60 Month: 3.00% APY
$250 for all terms
Money Market Account 0.25% APY $20000

Southside Bank offers several deposit products including savings accounts, checking accounts, money market accounts and CDs to give you many options to manage your money. Southside Bank does not have the best savings rate, which means you should consider taking a look elsewhere for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. Southside Bank's CD rates are fair in comparison to the average U.S. bank.

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Find a Southside Bank Near Me

Southside Bank has 66 physical branches across the U.S.

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