Southside Bank Review

Overview

Southside Bank started in 1960 and its headquarters are located in Tyler, Texas. It handles assets of $7.97 billion as well as $6.36 billion in deposits, making it a large bank. Southside Bank lacks premium access to support representatives, with no live chat or all-day service options available. It is a conventional brick-and-mortar bank with access to service representatives at a physical location, in addition to its online and mobile apps. With a commendable 4.4 stars out of 5, Southside Bank proves it is a solid contender in your bank search. Southside Bank has the full slate of product offerings, which include savings accounts, checking accounts, money market accounts, CDs, IRAs, brokerage accounts, mortgage products and credit cards. Southside Bank has a fair savings rate; other popular banks have higher rates. If you're interested in stress-free personal checking, the bank's most basic checking account does not have a monthly charge. Institutions that offer no-fee checking and a high interest rate savings account are your best option for getting the most income on your deposits while maintaining easy access to your funds.

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more

With a savings rate of 0.20%, Southside Bank ranks poorly in comparison to the average U.S. bank. Southside Bank's one-year CD earns at a rate of 1.00% and the five-year CD has a rate of 2.07%, while its highest-yielding money market account has an APY of 3.04%. Given Southside Bank's noncompetitive savings rate, you should consider taking a look at other banks for savings accounts.

How Southside Bank's Savings Rates Compare

Southside Bank charges customers extremely low fees compared to the average U.S. bank. Southside Bank's checking account has no monthly fee, making it excellent for anyone looking for a hassle-free account. Southside Bank unfortunately doesn't reimburse out-of-network ATM fees, which means you will be required to find a Southside Bank ATM or accept the fee.

Southside Bank is a brick-and-mortar bank, with 59 total bank locations in Texas. With mobile and web apps, Southside Bank makes account access easy, even on the go. It does not offer all-day customer service with representatives. You can get help during its hours, which are Monday through Friday, 7:30 a.m. to 7:00 p.m. CT; Saturday, and 9:00 a.m. to 4:00 p.m CT. Southside Bank's online and mobile banking platforms get poor marks from customers. The Southside Bank mobile app has an overall rating of 3.2 out of 5 (with 340 ratings on Apple and Android) compared to the national average of 3.8. You can utilize Southside Bank's mobile app to manage your accounts by monitoring current statements, sending and receiving funds and accessing support representatives. Southside Bank gets a superb consumer satisfaction rating due to relatively few consumer complaints registered with the Consumer Financial Protection Bureau (CFPB), a government agency that protects consumers in the financial sector.

Southside Bank is currently a large bank and handles assets totaling $7.97 billion as well as $6.36 billion in deposits. Southside Bank has an excellent Texas Ratio of 0.48%, suggesting that Southside Bank is in excellent financial well-being and unlikely to fail. Additionally, Southside Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

Products Offered

Southside Bank has several deposit products including savings accounts, checking accounts, money market accounts and CDs that provide you with many options to manage your money. Southside Bank does not have the best savings rate, which means you should consider other options for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. Southside Bank's CD rates are fair in comparison to the average U.S. bank.

Find a Southside Bank Near Me

Southside Bank has 59 physical branches in the U.S.