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CrossFirst Bank Review

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CrossFirst Bank Savings
0.25% APY
1. Overview 2. How We Rated It 3. Products Offered 4. Branch Locations

Overview

CrossFirst Bank first started operating in 2007 and has its headquarters in Leawood, Kansas. CrossFirst Bank owns assets of $3 billion and $2 billion in deposits, which makes it a large bank. CrossFirst Bank lacks premium access to support representatives, with no live chat or all-day service options available. It is a traditional brick-and-mortar bank with access to service representatives at a physical location, in addition to its online and mobile apps. Coming in at a superb 4.6 stars out of 5, CrossFirst Bank is a superb bank that warrants a strong look. CrossFirst Bank offers a complete array of product offerings, including savings accounts, checking accounts, money market accounts, CDs and IRAs. CrossFirst Bank has a fair savings rate; you can find higher rates with other banks. If you're interested in stress-free personal checking, the bank's most basic checking account does not have a monthly fee. Using an institution with no-fee checking as well as a high interest rate savings account is your best bet for accruing the highest income from your deposits while maintaining convenient access to your money.

How We Rated It

SmartAsset's Overall Rating

4.6/5
National Average: 4.1

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more

Rates

4.3
SmartAsset Average: 3.5

CrossFirst Bank has a savings rate of 0.25%, which is poor as compared against the national average. Its one-year CD has a rate of 2.15% and the five-year CD has a rate of 2.80%, while its highest-yielding money market account has an APY of 1.40%. Given its poor savings rate, you should consider opting for higher earning savings accounts with other banks.

How CrossFirst Bank's Savings Rates Compare

CrossFirst Bank Savings 0.25 National Average 0.26 Compare Offers
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Fees

5.0
SmartAsset Average: 4.4

On average, CrossFirst Bank charges customers extremely low fees in comparison to the national average. CrossFirst Bank's checking account has no monthly fee, ranking it excellent for anyone looking for a simple account. CrossFirst Bank refunds any incurred out-of-network ATM fees, which means handy access to cash at any time.

Monthly Fee $0 National Average: $3.21
Non-network ATM Fee N/A National Average: $1.20
Overdraft Fee N/A National Average: $35.00
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Service Quality

4.1
SmartAsset Average: 3.7

CrossFirst Bank is a brick-and-mortar bank, with six total branches in Kansas, Missouri, Oklahoma and Texas. It also offers access to mobile and web apps for an easy mobile-banking experience. It does not provide access to all-day customer service with representatives. You can get help during its customer service hours, which are Monday through Sunday and 6:00 a.m. to 11:00 p.m. CT. CrossFirst Bank's online and mobile banking platforms receive relatively satisfactory feedback from users. The CrossFirst Bank mobile app rates a 4.2 out of 5 (with 4 reviews on Apple and Android) compared to the national average of 3.8. You can access CrossFirst Bank's mobile app to manage your funds by reviewing monthly statements, transferring money as well as accessing support representatives. CrossFirst Bank gets an excellent consumer satisfaction score due to relatively few consumer complaints brought to the Consumer Financial Protection Bureau (CFPB), a government agency that protects consumers in the financial sector.

Overall Mobile Rating 4.2/5
Consumer Satisfaction Rating 5.0/5
Online Banking Portal No
Live Chat No
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Financial Health

5.0
SmartAsset Average: 4.8

CrossFirst Bank is a large bank owning assets totaling $3 billion and $2 billion in deposits. CrossFirst Bank's Texas Ratio is 1.77%, denoting that CrossFirst Bank is in excellent financial health and far from failure. Additionally, CrossFirst Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

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Compare CrossFirst Bank to Other Competitive Offers

Products Offered

Product Current Terms and Rates Minimum Balance for APY
Savings Account 0.25% APY $1
Certificates of Deposit
  • 12 Month: 2.15% APY
  • 24 Month: 2.25% APY
  • 36 Month: 2.50% APY
  • 48 Month: 2.65% APY
  • 60 Month: 2.80% APY
$1000 for all terms
Money Market Account 1.4% APY $25000

CrossFirst Bank has several deposit products like savings accounts, checking accounts, money market accounts and CDs to give you many options to manage your money. CrossFirst Bank does not have the best savings rate, which means you should consider taking a look elsewhere for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. CrossFirst Bank's CD rates are fair as compared against the national average.

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Find a CrossFirst Bank Near Me

CrossFirst Bank has six physical locations across the U.S.

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