Civista Bank Review

Civista Bank Savings

0.04% APY

Established in 1884, Civista Bank has assets totaling $2 billion as well as deposits totaling $1 billion, which makes the institution a large bank. Civista Bank, whose headquarters are in Sandusky, Ohio, lacks premium access to customer service, with no options of live chat or all-day service. It is a conventional brick-and-mortar bank with in-person service, in addition to its online and mobile apps. On the whole, Civista Bank is a solid contender in your bank search at a score of 4.2 out of 5 stars from the SmartAsset team. 

Civista Bank provides customers with a full suite of product offerings, including savings accounts, checking accounts, money market accounts, CDs, IRAs, mortgage products and credit cards. Civista Bank has a fair savings rate compared to the average savings account. If you're interested in stress-free personal checking, Civista Bank offers an option without a monthly fee. Why use checking and savings accounts with one bank? Seamless transferring between the two accounts means you can still get higher interest rates in your savings account but still use your money from your checking.

Service Quality

Civista Bank is a brick-and-mortar bank, with 27 total branches in Ohio. It also offers access to mobile and web apps for a straightforward mobile-banking experience. It does not have all-day customer service with representatives. You can get help during its customer service hours, which are Monday through Thursday, 8:00 a.m. to 5:00 p.m. ET; Friday, 8:00 a.m. to 5:30 p.m. ET; Saturday, 8:00 a.m. to 12:00 p.m. ET. 

Civista Bank receives great ratings from customers for its online presence: out of 94 ratings across Apple and Android platforms, the Civista Bank mobile app has an overall rating of 4.5 out of 5 (compared to the national average of 3.8). Civista Bank's mobile app lets you manage your bank accounts by reviewing monthly statements, sending and receiving funds as well as accessing customer service. Civista Bank receives a superb consumer satisfaction score due to relatively few complaints reported to the Consumer Financial Protection Bureau (CFPB), a government-backed consumer protection agency. 

Products Offered

Civista Bank has several deposit products like savings accounts, checking accounts, money market accounts and CDs, giving you many options to manage your money. Civista Bank does not have the best savings rate, which means you should think about other options for banks that offer more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. Civista Bank's CD rates are fair in comparison to other U.S. banks.

Rates

Civista Bank has a savings rate of 0.05%, which is fair compared to other U.S. banks. Its one-year CD earns at a rate of 0.25% and the five-year CD has a rate of 1.26%, while its highest-yielding money market account earns at an APY of 0.05%. Given Civista Bank's poor savings rate, you should contemplate opting for higher earning savings accounts with other banks.

Fees

Civista Bank charges its customers extremely low fees as compared against the national average. Its checking account has no monthly fee, making it excellent for anyone looking for a hassle-free account. 

Financial Health

Civista Bank ranks as a large bank and handles assets totaling $2 billion as well as $1 billion in deposits. Civista Bank's Texas Ratio is 3.17%, indicating a very low possibility of failure. Additionally, Civista Bank is FDIC-insured, meaning that your money is insured (up to $250,000) even in the event of bank failure.

Find a Civista Bank Near Me

Civista Bank has 27 physical locations in the U.S.