Citizens National Bank (TN) Review

Citizens National Bank (TN) Savings

0.12% APY

Established in 1973, Citizens National Bank has $993 million in assets along with deposits totaling $857 million, classifying the institution as a medium-size bank. Citizens National Bank, whose headquarters are in Sevierville, Tennessee, has superb customer service access, with live chat and all-day support available. It is a traditional brick-and-mortar bank with in-person service, in addition to its online and mobile apps. At a SmartAsset rating of 4 stars out of 5, Citizens National Bank should be near the middle of the pack in your search for a bank. 

Citizens National Bank provides customers with a varied choice of banking products, which include savings accounts, checking accounts, money market accounts, CDs, IRAs, mortgage products and credit cards. Citizens National Bank has a fair savings rate; other popular banks have higher rates. If you're looking for a checking account for everyday use, Citizens National Bank offers an option without a maintenance or monthly fee. Why use checking and savings accounts with the same bank? Fast transferring of funds between the two accounts means you can still get higher interest rates in your savings account but still have access to your money from your checking.

Service Quality

Citizens National Bank is a brick-and-mortar bank, with 20 total branches in Tennessee. It also offers access to a web app, for an easy online-banking experience. It has access to all-day customer service. Citizens National Bank also offers a live chat feature, key for getting quick access to customer service.

Citizens National Bank gets an excellent consumer satisfaction score based on relatively few consumer complaints brought to the Consumer Financial Protection Bureau (CFPB), a government financial agency that protects consumers in the financial sector. 

Products Offered

Citizens National Bank has several deposit products including savings accounts, checking accounts, money market accounts and CDs, giving you many options to manage your money. It does not have the best savings rate, which means you should think about taking a look elsewhere for banks that offer more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. Citizens National Bank's CD rates are competitive in comparison to the average U.S. bank. 

Rates

Citizens National Bank features a savings rate of 0.12%, which is fair in comparison to other U.S. banks. Its one-year and five-year term lengths CD's earn at a rate of 0.35% and 2.00%, respectively, while its highest-yielding money market account has a rate of 0.20%. Given Citizens National Bank's poor savings rate, you should consider choosing another bank to earn more on your deposits.

Fees

Citizens National Bank has typically extremely low fees compared to the average U.S. bank. Citizens National Bank's checking account has no monthly fee, ranking it excellent for anyone looking for a hassle-free account. 

Financial Health

Citizens National Bank is a medium-size bank with $993 million in assets and deposits totaling $857 million. Its Texas Ratio is 7.94%, signifying a small chance of failure. Additionally, Citizens National Bank is FDIC-insured, meaning that your money is insured (up to $250,000) even in the event of bank failure.

Find a Citizens National Bank Near Me

Citizens National Bank has 20 physical locations across the U.S.