Citizens National Bank (LA) Review

Citizens National Bank (LA) Savings

0.20% APY

Citizens National Bank was founded in 1985 with headquarters located in Bossier City, Louisiana. It manages assets totaling $924 million as well as $808 million in deposits, ranking it as a medium-size bank. Citizens National Bank lacks premium access to support representatives, with no options of live chat or all-day service. It is a traditional brick-and-mortar bank with access to service representatives at a physical location, in addition to its online and mobile apps. Coming in at a commendable 4.4 out of 5 stars, Citizens National Bank is a great bank that you should seriosuly consider.

Citizens National Bank provides customers with a variety of product offerings, which include savings accounts, checking accounts, CDs, IRAs, mortgage products and credit cards. It has a fair savings rate; other popular banks have higher rates. The bank's standard checking account carries a monthly fee of $27.00, better for those who carry a large balance. Why keep checking and savings accounts with one bank? Fast transferring of funds between both accounts translates to better interest rates in your savings account with the ability to spend from your checking.

Service Quality

Citizens National Bank is a brick-and-mortar bank, with 12 total bank locations in Louisiana. It also offers access to mobile and web apps for a simple mobile-banking experience.  

Citizens National Bank gets moderate reviews from customers for its mobile banking services: out of 15 customer reviews on both Apple and Android platforms, the Citizens National Bank mobile app has an overall rating of 3.6 out of 5 (compared to the national average of 3.8). You can use Citizens National Bank's app to manage your bank accounts by reviewing account balances, transferring money as well as reaching customer service. Citizens National Bank gets an exceptional consumer satisfaction rating due to relatively few consumer complaints reported to the Consumer Financial Protection Bureau (CFPB), a government-backed consumer protection agency. 

Products Offered

Citizens National Bank has several deposit products including savings accounts, checking accounts and CDs, giving you many options to manage your money. Citizens National Bank does not have the best savings rate, which means you should consider looking elsewhere for banks that offer more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. Citizens National Bank's CD rates are fair compared to the national average. 

Rates

Citizens National Bank features a savings rate of 0.20%, which is great compared to the national average. Its one-year CD has a rate of 1.86% and the five-year CD earns at a rate of 2.12%, while its highest-yielding money market account earns at a rate of 0.13%. Given Citizens National Bank's poor savings rate, you should contemplate looking at the competition to open savings accounts.

Fees

Citizens National Bank generally has high fees as compared against the national average. Citizens National Bank's checking account has a monthly fee of $27.00, rating it fair for anyone looking for a simple account. 

Financial Health

Citizens National Bank is currently a medium-size bank with $924 million in assets and $808 million in deposits. Its Texas Ratio is 4.34%, suggesting a very small possibility of failure. Additionally, Citizens National Bank is FDIC-insured, meaning that your money is insured (up to $250,000) even in the event of bank failure.

Find a Citizens National Bank Near Me

Citizens National Bank has 12 physical branches across the U.S.