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United Community Bank Review

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United Community Bank Savings
0.02% APY
1. Overview 2. How We Rated It 3. Products Offered 4. Branch Locations

Overview

Started in 1950, United Community Bank has $12 billion in assets as well as $10 billion in deposits, ranking it as a large bank. United Community Bank, whose headquarters are in Blairsville, Georgia, lacks premium access to support representatives, with no options for live chat or all-day service. It is a conventional brick-and-mortar bank with access to service representatives at a physical location, in addition to its online and mobile offerings. Overall, United Community Bank is a bank with better alternatives, with a rating of 3.5 out of 5 stars from the SmartAsset team. United Community Bank provides customers with the full slate of product offerings, including savings accounts, checking accounts, money market accounts, CDs, IRAs, mortgage products and credit cards. United Community Bank has a fair savings rate; you can find higher rates with other banks. The bank's standard checking product has a $8.00 monthly fee, making it a rather expensive bank for checking. Institutions that offer no-fee checking as well as a high interest rate savings account are the best option for returning the most income from your deposits alongside convenient access to your funds.

How We Rated It

SmartAsset's Overall Rating

3.5/5
National Average: 4.1

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more

Rates

2.8
SmartAsset Average: 3.5

With a savings rate of 0.02%, United Community Bank ranks poorly compared to the average U.S. bank. United Community Bank's one-year CD earns at a rate of 0.10% and the five-year CD earns at a rate of 0.20%, while its highest-yielding money market account earns at an APY of 0.10%. Given its below average savings rate, you should think about choosing another bank to earn more on your deposits.

How United Community Bank's Savings Rates Compare

United Community Bank Savings 0.02 National Average 0.26 Compare Offers
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Fees

2.0
SmartAsset Average: 4.4

On average, United Community Bank charges its customers high fees in comparison to other U.S. banks. United Community Bank's checking account has a monthly fee of $8.00, which makes it fair for anyone looking for a simple account. United Community Bank unfortunately does not reimburse out-of-network ATM fees, which means you will have to locate a United Community Bank ATM or pay the ATM charge.

Monthly Fee $8.00 National Average: $3.21
Non-network ATM Fee N/A National Average: $1.20
Overdraft Fee N/A National Average: $35.00
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Service Quality

4.0
SmartAsset Average: 3.7

United Community Bank is a brick-and-mortar bank, with 145 total branches in Georgia, North Carolina, South Carolina and Tennessee. With mobile and web apps, United Community Bank makes account access straightforward, even on the go. It does not offer all-day customer service with representatives. You can get help during its customer service hours, which are Monday through Friday, 8:00 a.m. to 7:00 p.m. ET; Saturday, and 8:00 a.m. to 12:00 p.m. ET. United Community Bank gets fairly high praise from users for its online presence. Out of 1,800 customer reviews on Apple and Android platforms, the United Community Bank mobile app rates a 4.1 out of 5 (compared to the national average of 3.8). United Community Bank's mobile app allows you to control your accounts by reviewing current statements, transferring money and accessing customer service. United Community Bank receives a superb consumer satisfaction rating based on relatively few complaints registered with the Consumer Financial Protection Bureau (CFPB), a government agency that protects consumers in the financial sector.

Overall Mobile Rating 4.1/5
Consumer Satisfaction Rating 5.0/5
Online Banking Portal No
Live Chat No
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Financial Health

5.0
SmartAsset Average: 4.8

United Community Bank is currently a large bank and manages assets totaling $12 billion and deposits totaling $10 billion. United Community Bank's Texas Ratio is 1.76%, suggesting that United Community Bank is in outstanding financial well-being and far from failure. Additionally, United Community Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

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Compare United Community Bank to Other Competitive Offers

Products Offered

Product Current Terms and Rates Minimum Balance for APY
Savings Account 0.02% APY $2500
Checking Account 0.02% APY $2500
Certificates of Deposit
  • 12 Month: 0.10% APY
  • 24 Month: 0.15% APY
  • 36 Month: 0.20% APY
  • 48 Month: 0.20% APY
  • 60 Month: 0.20% APY
$500 for all terms
Money Market Accounts 0.1% APY 0.1% APY $10000 $15000

United Community Bank has several deposit products like savings accounts, checking accounts, money market accounts and CDs that provide you with many options to manage your money. United Community Bank does not have the best savings rate, which means you should think about looking elsewhere for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. United Community Bank's CD rates are fair compared to the national average.

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Find a United Community Bank Near Me

United Community Bank has 145 branches in the U.S.

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