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WestStar Bank Review

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WestStar Bank Savings
0.26% APY
1. Overview 2. How We Rated It 3. Products Offered 4. Branch Locations


Founded in 1990, WestStar Bank has assets totaling $2 billion along with $1 billion in deposits, which makes it a large bank. WestStar Bank, whose headquarters are in El Paso, Texas, lacks premium access to customer service, with no options for live chat or all-day service. It is a conventional brick-and-mortar bank with in-person service, in addition to its online and mobile apps. At a SmartAsset rating of 3.6 stars out of 5, WestStar Bank should be near the middle of the pack in your search for a bank. WestStar Bank has a varied selection of product offerings, including savings accounts, checking accounts, money market accounts, CDs, IRAs and credit cards. WestStar Bank has a fair savings rate; other popular banks have higher rates. The bank's standard checking product carries a monthly fee of $8.00, which places it at the higher end of monthly fees. Finding a checking account with no monthly fee and a savings account with a high APY at the same institution is your best bet for accruing the most income on your deposits alongside easy access to your money.

How We Rated It

SmartAsset's Overall Rating

National Average: 4.1

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more


SmartAsset Average: 3.5

WestStar Bank features a savings rate of 0.26%, which is fair compared to the average U.S. bank. Its one-year CD earns at a rate of 0.65% and the five-year CD has a rate of 1.26%, while its highest-yielding money market account earns at a rate of 0.20%. Given its poor savings rate, you should think about opting for higher earning savings accounts with other banks.

How WestStar Bank's Savings Rates Compare

WestStar Bank Savings 0.26 National Average 0.26 Compare Offers
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SmartAsset Average: 4.4

WestStar Bank typically has high fees compared to other U.S. banks. Its checking account has a monthly fee of $8.00, making it fair for anyone looking for a hassle-free account. WestStar Bank doesn't reimburse out-of-network ATM charges, meaning you will be required to locate a WestStar Bank ATM or accept the cost of withdrawal.

Monthly Fee $8.00 National Average: $3.21
Non-network ATM Fee N/A National Average: $1.20
Overdraft Fee N/A National Average: $35.00
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Service Quality

SmartAsset Average: 3.7

WestStar Bank is a brick-and-mortar bank, with 14 total bank locations in New Mexico and Texas. With mobile and web apps, WestStar Bank makes account access easy, even on the go. It does not provide access to all-day customer service with representatives. You can get help during its hours, which are Monday through Friday, 8:00 a.m. to 8:00 p.m. CT; Saturday, and 9:00 a.m. to 1:00 p.m. CT. WestStar Bank's online and mobile banking platforms get reasonably high scores from customers. With 21 customer reviews across both iOS and Android platforms, the WestStar Bank mobile app has an overall rating of 4.3 out of 5 (compared to the national average of 3.8). You can use WestStar Bank's mobile app to manage your finances by checking monthly statements, transferring money as well as reaching support representatives. WestStar Bank gets an outstanding consumer satisfaction score due to comparatively few consumer complaints filed with the Consumer Financial Protection Bureau (CFPB), a government agency that protects consumers in the financial sector.

Overall Mobile Rating 4.3/5
Consumer Satisfaction Rating 5.0/5
Online Banking Portal No
Live Chat No
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Financial Health

SmartAsset Average: 4.8

WestStar Bank is a large bank owning assets totaling $2 billion as well as $1 billion in deposits. WestStar Bank's Texas Ratio is 2.15%, indicating a negligible possibility of failure. Additionally, WestStar Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

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Compare WestStar Bank to Other Competitive Offers

Products Offered

Product Current Terms and Rates Minimum Balance for APY
Savings Account 0.26% APY $100
Checking Account 0.02% APY $3000
Certificates of Deposit
  • 12 Month: 0.65% APY
  • 24 Month: 1.00% APY
  • 36 Month: 1.00% APY
  • 48 Month: 1.26% APY
  • 60 Month: 1.26% APY
$2500 for all terms
Money Market Account 0.2% APY $25000

WestStar Bank has several deposit products like savings accounts, checking accounts, money market accounts and CDs to give you many options to manage your money. WestStar Bank does not have the best savings rate, which means you should consider other options for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. WestStar Bank's CD rates are fair compared to the average U.S. bank.

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Find a WestStar Bank Near Me

WestStar Bank has 14 physical branches in the U.S.

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