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United Community Bank Review

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United Community Bank Savings
0.30% APY
1. Overview 2. How We Rated It 3. Products Offered 4. Branch Locations


Established in 1965, United Community Bank has $2 billion in assets along with $1 billion in deposits, which makes the institution a large bank. United Community Bank, whose headquarters are in Chatham, Illinois, lacks premium access to customer service, with no options for live chat or all-day service. It is a conventional brick-and-mortar bank with access to service representatives at a physical location, in addition to its online and mobile apps. With a commendable 4.1 out of 5 stars, United Community Bank proves it is a good bank that deserves your consideration. United Community Bank provides customers with a choice of product offerings, including savings accounts, checking accounts, money market accounts, mortgage products and credit cards. It has a fair savings rate; other popular banks have higher rates. If you're looking for a checking account for everyday use, the bank's most basic checking does not have a monthly maintenance charge. Banks that offer free checking and a high interest rate savings account are the best option for accruing the highest income from your deposits while maintaining easy access to your money.

How We Rated It

SmartAsset's Overall Rating

National Average: 4.1

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more


SmartAsset Average: 3.5

United Community Bank features a savings rate of 0.30%, which is fair compared to other U.S. banks. United Community Bank's one-year CD has a rate of 0.85% and the five-year CD earns at a rate of 2.17%, while its highest-yielding money market account earns at an APY of 0.50%. Given United Community Bank's noncompetitive savings rate, you should consider looking elsewhere to open savings accounts.

How United Community Bank's Savings Rates Compare

United Community Bank Savings 0.30 National Average 0.26 Compare Offers
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SmartAsset Average: 4.4

United Community Bank has generally extremely low fees compared to other U.S. banks. With no monthly fee, United Community Bank is perfect for those who want a simple checking account. United Community Bank doesn't refund out-of-network ATM fees, which means you'll have to locate a United Community Bank ATM or eat the ATM charge.

Monthly Fee $0 National Average: $3.21
Non-network ATM Fee N/A National Average: $1.20
Overdraft Fee N/A National Average: $35.00
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Service Quality

SmartAsset Average: 3.7

United Community Bank is a brick-and-mortar bank, with 40 total branches in Illinois. With mobile and web apps, United Community Bank makes account access easy, even on the go. United Community Bank gets unsatisfactory reviews from users for its mobile banking services. With 370 customer reviews on iOS and Android platforms, the United Community Bank mobile app has an overall rating of 3.4 out of 5 (compared to the national average of 3.8). United Community Bank's mobile app lets you control your accounts by looking at account balances, sending and receiving funds as well as reaching support representatives. United Community Bank receives an excellent consumer satisfaction score due to comparatively few complaints registered with the Consumer Financial Protection Bureau (CFPB), a government agency that protects consumers in the financial sector.

Overall Mobile Rating 3.4/5
Consumer Satisfaction Rating 5.0/5
Online Banking Portal No
Live Chat No
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Financial Health

SmartAsset Average: 4.8

United Community Bank is a large bank owning $2 billion in assets as well as $1 billion in deposits. Its Texas Ratio is 5.63%, denoting a small likelihood of failure. Additionally, United Community Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

High Risk 75% 50% 20% 10% Low Risk

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

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Compare United Community Bank to Other Competitive Offers

Products Offered

Product Current Terms and Rates Minimum Balance for APY
Savings Account 0.3% APY $100
Checking Account 0.1% APY $1000
Certificates of Deposit
  • 12 Month: 0.85% APY
  • 24 Month: 1.76% APY
  • 36 Month: 1.97% APY
  • 48 Month: 2.07% APY
  • 60 Month: 2.17% APY
$1000 for all terms
Money Market Account 0.35% APY $10000

United Community Bank has several deposit products including savings accounts, checking accounts and money market accounts to give you many options to manage your money. United Community Bank does not have the best savings rate, which means you should consider taking a look elsewhere for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. United Community Bank's CD rates are fair as compared against the national average.

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Find a United Community Bank Near Me

United Community Bank has 40 physical locations in the U.S.

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