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Tompkins Trust Company Review

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Tompkins Trust Company Savings
0.08% APY
1. Overview 2. How We Rated It 3. Products Offered 4. Branch Locations


Established in 1934, Tompkins Trust Company Bank has assets totaling $2 billion and deposits totaling $2 billion, classifying the institution as a large bank. Tompkins Trust Company, whose headquarters are in Ithaca, New York, lacks premium access to support representatives, with no live chat or all-day service options available. It is a conventional brick-and-mortar bank with access to service representatives at a physical location, in addition to its online and mobile apps. Coming in at an average 3.7 out of 5 stars, Tompkins Trust Company proves it is a decent choice, but with better options out there. Tompkins Trust Company provides customers with the complete slate of product offerings, which include savings accounts, checking accounts, money market accounts, CDs, IRAs, mortgage products and credit cards. It has a fair savings rate compared to the average savings account. The bank's standard checking product features a $3.00 monthly fee, which is acceptable in comparison to the average U.S. bank. Banks that offer no-fee checking, in addition to a high interest rate savings account are the best bet for gaining the highest income on your deposits while maintaining easy access to your money.

How We Rated It

SmartAsset's Overall Rating

National Average: 4.1

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more


SmartAsset Average: 3.5

With a savings rate of 0.08%, Tompkins Trust Company ranks poorly as compared against the national average. Its CD rates are 0.25% and 1.00% for the one-year and five-year term lengths, respectively, while its highest-yielding money market account earns at a rate of 0.05%. Given Tompkins Trust Company's noncompetitive savings rate, you should consider opting for higher earning savings accounts with other banks.

How Tompkins Trust Company's Savings Rates Compare

Tompkins Trust Company Savings 0.08 National Average 0.26 Compare Offers
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SmartAsset Average: 4.4

Tompkins Trust Company Bank typically has high fees compared to the national average. At $3.00/month, Tompkins Trust Company is not ideal for people who want a basic checking account. Tompkins Trust Company unfortunately doesn't reimburse out-of-network ATM charges, meaning you'll need to locate a Tompkins Trust Company ATM or accept the withdrawal fee.

Monthly Fee $3.00 National Average: $3.21
Non-network ATM Fee N/A National Average: $1.20
Overdraft Fee N/A National Average: $35.00
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Service Quality

SmartAsset Average: 3.7

Tompkins Trust Company Bank is a brick-and-mortar bank, with 14 total branches in New York. It also offers access to mobile and web apps for simple access and banking on the go. It does not offer all-day customer service with representatives. You can get help during its customer service hours, which are Monday through Friday, 8:00 a.m. to 7:30 p.m. ET; Saturday, and 9:00 a.m. to 12:00 p.m. ET. Tompkins Trust Company receives unsatisfactory feedback from users for its mobile platform. The Tompkins Trust Company mobile app has been given a 3.2 out of 5 (with 46 reviews on Apple and Android) compared to the national average of 3.8. Tompkins Trust Company's mobile app lets you manage your bank accounts by reviewing monthly statements, transferring funds and reaching support representatives. Tompkins Trust Company receives an outstanding consumer satisfaction rating based on relatively few consumer complaints filed with the Consumer Financial Protection Bureau (CFPB), a government-sponsored consumer protection agency.

Overall Mobile Rating 3.2/5
Consumer Satisfaction Rating 5.0/5
Online Banking Portal No
Live Chat No
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Financial Health

SmartAsset Average: 4.8

Tompkins Trust Company is a large bank and owns $2 billion in assets as well as $2 billion in deposits. Its Texas Ratio is 4.56%, denoting a minute possibility of failure. Additionally, Tompkins Trust Company is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

High Risk 75% 50% 20% 10% Low Risk

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

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Compare Tompkins Trust Company to Other Competitive Offers

Products Offered

Product Current Terms and Rates Minimum Balance for APY
Savings Account 0.08% APY $2500
Checking Account 0.03% APY $1
Certificates of Deposit
  • 12 Month: 0.25% APY
  • 24 Month: 0.60% APY
  • 36 Month: 0.70% APY
  • 48 Month: 0.70% APY
  • 60 Month: 1.00% APY
$1000 for all terms
Money Market Account 0.03% APY $10000

Tompkins Trust Company Bank has several deposit products like savings accounts, checking accounts, money market accounts and CDs that provide you with many options to manage your money. Tompkins Trust Company does not have the best savings rate, which means you should think about other options for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. Tompkins Trust Company's CD rates are fair as compared against the national average.

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Find a Tompkins Trust Company Near Me

Tompkins Trust Company has 14 physical locations across the U.S.

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