The Heritage Bank Review

Overview

Founded in 1911, The Heritage Bank has assets totaling $547 million along with deposits totaling $504 million, ranking the institution as a medium-size bank. The Heritage Bank, whose headquarters are in Hinesville, Georgia, lacks premium access to customer service, with no options for live chat or all-day service. It is a conventional brick-and-mortar bank with in-person service, in addition to its online and mobile apps. With a score of 3.8 stars out of 5, The Heritage Bank should be near the middle of the pack in your search for a bank. The Heritage Bank provides customers with a mixture of product offerings, including savings accounts, checking accounts, money market accounts, CDs, IRAs, mortgage products and credit cards. It has a fair savings rate; other popular banks have higher rates. If you're interested in stress-free personal checking, The Heritage Bank's standard checking does not carry a monthly maintenance charge. Using a bank with no-fee checking and a high interest rate savings account is your best bet for accruing the most income on your deposits while maintaining convenient access to your money.

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more

The Heritage Bank features a savings rate of 0.30%, which is fair in comparison to the national average. Its one-year CD earns at a rate of 1.00% and the five-year CD has a rate of 1.55%, while its highest-yielding money market account has a rate of 0.30%. Given its below average savings rate, you should think about taking a look at other banks for savings accounts.

How The Heritage Bank's Savings Rates Compare

On average, The Heritage Bank charges customers extremely low fees in comparison to the national average. With no monthly fee, The Heritage Bank is ideal for those who want a basic checking account. The Heritage Bank unfortunately doesn't refund out-of-network ATM fees, meaning you'll be required to find a The Heritage Bank ATM or accept the ATM charge.

The Heritage Bank is a brick-and-mortar bank, with 17 total bank locations in Georgia. It also offers access to mobile and web apps for a straightforward mobile-banking experience. It does not have all-day customer service with actual service representatives. You can get help during its customer service hours, which are Monday through Friday and 8:00 a.m. to 5:00 p.m. ET. The Heritage Bank receives inferior marks from customers for its mobile platform. Out of 59 ratings on both iOS and Android platforms, the The Heritage Bank mobile app has an overall rating of 2.2 out of 5 (compared to the national average of 3.8). You can access The Heritage Bank's app to manage your bank accounts by looking at account balances, transferring funds as well as accessing customer service. The Heritage Bank receives an exceptional consumer satisfaction rating based on relatively few consumer complaints filed with the Consumer Financial Protection Bureau (CFPB), a government-sponsored consumer protection agency.

The Heritage Bank ranks as a medium-size bank and owns $547 million in assets and deposits totaling $504 million. Its Texas Ratio is 36.96%, signifying that The Heritage Bank is in fine financial shape. Additionally, The Heritage Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

Products Offered

The Heritage Bank has several deposit products like savings accounts, checking accounts, money market accounts and CDs that provide you with many options to manage your money. The Heritage Bank does not have the best savings rate, which means you should think about looking elsewhere for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. The Heritage Bank's CD rates are fair in comparison to the national average.

Find a The Heritage Bank Near Me

The Heritage Bank has 17 locations in the U.S.