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Pacific City Bank Review

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Pacific City Bank Savings
0.20% APY
1. Overview 2. How We Rated It 3. Products Offered 4. Branch Locations


Established in 2003, Pacific City Bank has $1 billion in assets as well as deposits totaling $1 billion, classifying the institution as a large bank. Pacific City Bank, whose headquarters are in Los Angeles, California, has above-average access to customer service with a live chat feature, which is helpful for those that work during typical customer service hours. It is a traditional brick-and-mortar bank with in-person service, in addition to its online and mobile apps. Overall, Pacific City Bank is among the best banks, and should be given serious consideration, with a rating of 4.6 out of 5 stars from the SmartAsset team. Pacific City Bank has a variety of banking products, including savings accounts, checking accounts, money market accounts, CDs, brokerage accounts and mortgage products. Pacific City Bank has a fair savings rate; other popular banks have higher rates. If you're interested in stress-free personal checking, Pacific City Bank's ordinary checking account does not have a monthly fee. Locating a bank with free checking as well as a high interest rate savings account is the best bet for returning the most income on your deposits while having convenient access to your money.

How We Rated It

SmartAsset's Overall Rating

National Average: 4.1

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more


SmartAsset Average: 3.5

Pacific City Bank has a savings rate of 0.20%, which is poor in comparison to other U.S. banks. Its one-year CD earns at a rate of 1.65%, while its highest-yielding money market account has a rate of 0.25%. Given Pacific City Bank's poor savings rate, you should consider taking a look at other banks for savings accounts.

How Pacific City Bank's Savings Rates Compare

Pacific City Bank Savings 0.20 National Average 0.26 Compare Offers
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SmartAsset Average: 4.4

Pacific City Bank charges customers extremely low fees as compared against the national average. Pacific City Bank's checking account has no monthly fee, rating it excellent for anyone looking for a simple account. Pacific City Bank unfortunately doesn't refund out-of-network ATM fees, which means you will be required to locate a Pacific City Bank ATM or eat the ATM charge.

Monthly Fee $0 National Average: $3.21
Non-network ATM Fee N/A National Average: $1.20
Overdraft Fee N/A National Average: $35.00
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Service Quality

SmartAsset Average: 3.7

Pacific City Bank is a brick-and-mortar bank, with 13 total bank locations in California, New Jersey and New York. With mobile and web apps, Pacific City Bank makes mobile banking convenient, even on the go. It does not provide access to all-day customer service with representatives. You can get help during its hours, which are Monday through Thursday, 9:00 a.m. to 5:00 p.m. PT; Friday, and 10:00 a.m. to 6:00 p.m. PT. Pacific City Bank also offers a live chat feature, which may provide helpful service without getting on the phone. Pacific City Bank receives high marks from users for its mobile app. Out of 92 ratings across iOS and Android platforms, the Pacific City Bank mobile app is scored at 4.6 out of 5 (compared to the national average of 3.8). Pacific City Bank's mobile app allows you to manage your bank accounts by monitoring monthly statements, transferring funds and reaching customer service. Pacific City Bank gets a superb consumer satisfaction rating based on comparatively few complaints reported to the Consumer Financial Protection Bureau (CFPB), a government-sponsored consumer protection agency.

Overall Mobile Rating 4.6/5
Consumer Satisfaction Rating 5.0/5
Online Banking Portal No
Live Chat Yes
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Financial Health

SmartAsset Average: 4.8

Pacific City Bank ranks as a large bank with $1 billion in assets and deposits totaling $1 billion. Its Texas Ratio is 1.50%, indicating that Pacific City Bank is in outstanding financial condition and improbable to fail. Additionally, Pacific City Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

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Compare Pacific City Bank to Other Competitive Offers

Products Offered

Product Current Terms and Rates Minimum Balance for APY
Savings Account 0.2% APY $500
Checking Account 0.2% APY $2500
Certificates of Deposit
  • 12 Month: 1.65% APY
  • 24 Month: 2.50% APY
$1000 for all terms
Money Market Account 0.25% APY $10000

Pacific City Bank has several deposit products including savings accounts, checking accounts, money market accounts and CDs to give you many options to manage your money. Pacific City Bank does not have the best savings rate, which means you should think about looking elsewhere for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. Pacific City Bank's CD rates are fair in comparison to the national average.

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Find a Pacific City Bank Near Me

Pacific City Bank has 13 branches across the U.S.

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