Firstar Bank Review

Overview

Firstar Bank was founded in 1964 and has its headquarters in Sallisaw, Oklahoma. It manages assets of $573 million and $483 million in deposits, making it a medium-size bank. Firstar Bank lacks premium access to support representatives, with no options for live chat or all-day service. It is a traditional brick-and-mortar bank with in-person service, in addition to its online and mobile offerings. With a commendable 4.3 out of 5 stars, Firstar Bank proves it is a great choice and should warrant serious consideration. Firstar Bank provides customers with a full array of product offerings, including savings accounts, checking accounts, money market accounts, CDs, IRAs, mortgage products and credit cards. It has a fair savings rate; other popular banks have higher rates. If you're looking for a checking account for everyday use, Firstar Bank offers an option without a maintenance or monthly fee. Institutions that offer no-fee checking as well as a high savings APY are your best option for gaining the most income on your deposits while maintaining convenient access to your funds.

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more

With a savings rate of 0.15%, Firstar Bank ranks poorly in comparison to other U.S. banks. Its one-year CD earns at a rate of 1.16%, while its highest-yielding money market account earns at a rate of 0.25%. Given Firstar Bank's noncompetitive savings rate, you should consider opting for higher earning savings accounts with other banks.

How Firstar Bank's Savings Rates Compare

Firstar Bank has typically extremely low fees as compared against the national average. Its checking account has no monthly fee, rating it excellent for anyone looking for a hassle-free account. Firstar Bank unfortunately does not refund out-of-network ATM fees, which means you will be required to locate a Firstar Bank ATM or pay the ATM charge.

Firstar Bank is a brick-and-mortar bank, with seven total bank locations in Arkansas and Oklahoma. With mobile and web apps, Firstar Bank makes account access straightforward, even on the go. It does not have all-day customer service with representatives. You can get help during its hours, which are Monday through Friday and 8:30 a.m. to 5:00 p.m. CT. Firstar Bank's online and mobile banking services get fair marks from customers. The Firstar Bank mobile app has been given a 3.7 out of 5 (with 33 ratings on Apple and Android) compared to the national average of 3.8. Firstar Bank's mobile app allows you to control your accounts by monitoring account balances, sending and receiving money and accessing customer service. Firstar Bank receives an exceptional consumer satisfaction score due to comparatively few consumer complaints registered with the Consumer Financial Protection Bureau (CFPB), a government financial agency that protects consumers in the financial sector.

Firstar Bank is a medium-size bank and handles assets totaling $573 million and $483 million in deposits. Firstar Bank's Texas Ratio is 5.56%, signifying that the bank is in fine financial condition and far from failure. Additionally, Firstar Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

Products Offered

Firstar Bank offers several deposit products like savings accounts, checking accounts, money market accounts and CDs to give you many options to manage your money. Firstar Bank does not have the best savings rate, which means you should consider other options for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. Firstar Bank's CD rates are fair compared to other U.S. banks.

Find a Firstar Bank Near Me

Firstar Bank has seven physical branches in the U.S.