Columbia State Bank Review

Overview

Columbia State Bank was founded in 1993 and is headquartered in Tacoma, Washington. It owns assets of $13 billion along with $11 billion in deposits, ranking it as a large bank. Columbia State Bank has above-average access to customer service with a live chat feature, which is helpful for those that work during typical customer service hours. It is a traditional brick-and-mortar bank with access to service representatives at a physical location, in addition to its online and mobile apps. With a score of 3.7 out of 5 stars, Columbia State Bank should be near the middle of the pack in your search for a bank. Columbia State Bank offers multiple product offerings, which include savings accounts, checking accounts, money market accounts and credit cards. Columbia State Bank has a fair savings rate; other popular banks have higher rates. The bank's standard checking product features a $5.00 monthly fee, although banks sometimes have requirements that allow you to waive the fee. Institutions that offer no-fee checking, in addition to a high interest rate savings account are the best option for returning the most income on your deposits while maintaining easy access to your funds.

The overall rating is a weighted average of rates, fees, service quality and financial health.Read more

With a savings rate of 0.01%, Columbia State Bank ranks poorly compared to the national average. Its one-year CD has a rate of 0.07% and the five-year CD earns at a rate of 0.16%, while its highest-yielding money market account has a rate of 0.02%. Given its poor savings rate, you should consider other options to earn more on your deposits.

How Columbia State Bank's Savings Rates Compare

Columbia State Bank typically has above-average fees as compared against the national average. At $5.00 per month, Columbia State Bank is not great for those who want a basic banking experience. For those who will need cash in a pinch, Columbia State Bank is not the best product because it has an out-of-network ATM fee of $2.50, which is less than ideal compared to the average U.S. bank. Additionally, Columbia State Bank has an overdraft fee of $35.00, which is on par with the average U.S. overdraft fee. Columbia State Bank unfortunately does not refund out-of-network ATM fees, meaning you will be required to locate a Columbia State Bank ATM or accept the withdrawal fee.

Columbia State Bank is a brick-and-mortar bank, with 156 total branches in Idaho, Oregon and Washington. With mobile and web apps, Columbia State Bank makes account access easy, even on the go. It does not provide access to all-day customer service with actual service representatives. You can get help during its hours, which are Monday through Friday, 6:00 a.m. to 8:00 p.m. PT; Saturday, and 8:00a.m. to 5:00 p.m. PT. Columbia State Bank also offers a live chat feature, key for getting quick access to customer service. Columbia State Bank's online and mobile banking platforms get poor feedback from users. The Columbia State Bank mobile app is rated at 2.6 out of 5 (out of 120 reviews on Apple and Android) compared to the national average of 3.8. Columbia State Bank's mobile app allows you to manage your funds by reviewing account balances, sending and receiving funds and reaching customer service. Columbia State Bank gets an exceptional consumer satisfaction rating based on comparatively few consumer complaints filed with the Consumer Financial Protection Bureau (CFPB), a government agency that protects consumers in the financial sector.

Columbia State Bank is a large bank owning assets totaling $13 billion and $11 billion in deposits. Columbia State Bank has an excellent Texas Ratio of 3.72%, signifying a negligible chance of failure. Additionally, Columbia State Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.

Texas Ratio Analysis

The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.

Products Offered

Columbia State Bank has several deposit products including savings accounts, checking accounts and money market accounts to give you many options to manage your money. Columbia State Bank does not have the best savings rate, which means you should consider other options for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. Columbia State Bank's CD rates are fair compared to the national average.

Find a Columbia State Bank Near Me

Columbia State Bank has 156 physical branches across the U.S.