
Overview
NBT Bank was founded in 1856 with headquarters located in Norwich, New York. NBT Bank has $9 billion in assets and $7 billion in deposits, making it a large bank. NBT Bank lacks premium access to customer service, with no live chat or all-day service options available. It is a traditional brick-and-mortar bank with access to service representatives at a physical location, in addition to its online and mobile offerings. SmartAsset has rated NBT Bank 3.7 out of 5 stars, indicating that it is a decent choice, but with better options out there. NBT Bank offers the complete slate of banking products, including savings accounts, checking accounts, money market accounts, CDs, IRAs, mortgage products and credit cards. It has a fair savings rate; you can find higher rates with other banks. Finding a checking account with no monthly fee as well as a savings account with a high interest rate at the same institution is your best bet for getting the most income on your deposits while maintaining convenient access to your money.
How We Rated It
SmartAsset's Overall Rating
National Average: 4.1The overall rating is a weighted average of rates, fees, service quality and financial health.Read more
Rates
SmartAsset Average: 3.5With a savings rate of 0.05%, NBT Bank ranks poorly compared to the average U.S. bank. Its one-year CD earns at a rate of 0.40% and the five-year CD earns at a rate of 1.25%, while its highest-yielding money market account has an APY of 0.05%. Given its below average savings rate, you should consider other options to earn more on your deposits.
How NBT Bank's Savings Rates Compare
Fees
SmartAsset Average: 4.4NBT Bank charges its customers above-average fees compared to the national average. For those who will need cash in a pinch, NBT Bank is fair because it has an out-of-network ATM fee of $1.25, which is reasonable in comparison to other U.S. banks. Additionally, NBT Bank has an overdraft fee of $35.00, which is on par with the national average. NBT Bank does not refund out-of-network ATM fees, meaning you'll be required to locate a NBT Bank ATM or accept the withdrawal fee.
Service Quality
SmartAsset Average: 3.7NBT Bank is a brick-and-mortar bank, with 156 total bank locations in Maine, Massachusetts, New Hampshire, New York, Pennsylvania and Vermont. It also offers access to mobile and web apps for a simple mobile-banking experience. NBT Bank gets inferior feedback from users for its mobile banking services. Out of 540 ratings across Apple and Android platforms, the NBT Bank mobile app has an overall rating of 2.6 out of 5 (compared to the national average of 3.8). NBT Bank's mobile app allows you to control your bank accounts by looking at account balances, transferring money as well as accessing support representatives. NBT Bank receives a superb consumer satisfaction score based on comparatively few consumer complaints registered with the Consumer Financial Protection Bureau (CFPB), a government-sponsored consumer protection agency.
Financial Health
SmartAsset Average: 4.8NBT Bank is a large bank owning $9 billion in assets and $7 billion in deposits. Its Texas Ratio is 2.88%, denoting a low likelihood of failure. Additionally, NBT Bank is FDIC-insured, meaning that your money is insured up to $250,000, even in the event of bank failure.
Texas Ratio Analysis
The Texas Ratio, a measure of a "bad assets" against available capital, can provide an early warning sign of bank failure. A low ratio indicates smaller chance of failure; a higher ratio suggests greater risk.
Back to OverviewCompare NBT Bank to Other Competitive Offers
Products Offered
Product | Current Terms and Rates | Minimum Balance for APY |
---|---|---|
Savings Account | 0.05% APY | $25 |
Checking Account | 0.01% APY | $2500 |
Certificates of Deposit |
| $1000 for all terms |
Money Market Accounts | 0.05% APY 0.05% APY | $10000 $15000 |
NBT Bank has several deposit products like savings accounts, checking accounts, money market accounts and CDs that provide you with many options to manage your money. NBT Bank does not have the best savings rate, which means you should think about taking a look elsewhere for banks that deliver more return for your money. CDs can be a terrific option to achieve higher returns, but there are limitations to accessing your money. NBT Bank's CD rates are fair compared to other U.S. banks.
Back to OverviewFind a NBT Bank Near Me
NBT Bank has 156 locations in the U.S.
Back to Overview